The following Terms of Service (“Terms”) govern your access to and use of the Nordicia Hotel website (“Website”), reservation system, hospitality services, dining services, and all related guest experiences (“Services”).
By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, please discontinue use of our Website and Services.

1. General Terms

Nordicia Hotel (“we”, “our”, “us”) provides accommodation, dining, reservations, event hosting, guest support, and related hospitality services. These Terms apply to all guests, visitors, and anyone who uses our Website or Services.

We may update or modify these Terms at any time. Any changes become effective once posted on this page. Continued use of the Website or Services indicates your acceptance of the updated Terms.

2. Reservations & Bookings

By making a reservation or booking through our Website or other platforms, you agree to provide accurate, complete, and verifiable information.

Reservations may require:

  • Full name and contact details
  • Valid payment information
  • Identification during check-in
  • Confirmation via email or phone

Certain bookings (special events, group stays, suites, long-stay packages) may require deposits or additional verification.

2.1 Cancellation Policy

Cancellation terms are stated during the booking process.
Late cancellations or no-shows may incur fees or forfeiture of deposits, depending on your reservation type.

Special holiday periods, group bookings, and promotional packages may apply different cancellation rules.

3. Check-in, Check-out & Guest Stay Policies

Guests must comply with hotel regulations to ensure a pleasant stay for everyone.

Check-in Requirements:

  • Valid ID or passport
  • Payment or deposit completion
  • Compliance with local regulations

Guest Responsibilities:

  • Maintain cleanliness and care for hotel property
  • Follow safety guidelines
  • Respect quiet hours and hotel rules
  • Prevent damage or misuse of facilities

Any damage or misconduct caused by the guest may result in additional charges.

4. Pricing & Payments

All room rates, restaurant services, and additional charges are subject to change without prior notice. Final billing may include:

  • Room rate
  • Taxes and service fees
  • Additional requests (extra bed, upgrades)
  • Food & beverages
  • Spa or facility usage fees (if applicable)
  • Damage or cleaning fees (if required)

Failure to complete payment may result in cancellation of the reservation.

5. Guest Conduct

Guests agree to:

  • Behave respectfully toward staff and other guests
  • Avoid illegal or harmful activities
  • Not damage or remove hotel property
  • Follow all safety instructions for hotel facilities

We reserve the right to deny service or require a guest to leave without refund for behavior considered unsafe, disruptive, or harmful.

6. Safety, Compliance & Hotel Policies

Guests must follow all hotel rules regarding:

  • Smoking areas
  • Alcohol consumption
  • Use of hotel facilities (pool, gym, spa, etc.)
  • Child supervision
  • Pets (if allowed)

We are not responsible for injuries, accidents, or losses caused by:

  • Failure to follow safety guidelines
  • Carelessness or misuse of facilities
  • Unsupervised children or belongings

7. Website Use

All Website content — including text, images, logos, room details, design, and branding — is the property of Nordicia Hotel and protected by copyright.

You agree not to:

  • Copy or redistribute Website content
  • Attempt unauthorized access
  • Use the Website for fraudulent activities
  • Interfere with its functionality or security

8. Third-Party Services

Our Website may connect with external services such as:

  • Payment processors
  • Booking platforms
  • Map and analytics tools

We are not responsible for the content or policies of third-party websites. Your use of those services is governed by their own Terms and Privacy Policies.

9. Limitation of Liability

To the fullest extent permitted by law, Nordicia Hotel shall not be liable for:

  • Indirect or consequential damages
  • Losses from website downtime or service interruptions
  • Guest negligence or rule violations
  • Accidents or damages caused by misuse of facilities
  • Events beyond our control (weather, technical failures, etc.)

We do not guarantee uninterrupted or error-free Website operation.

10. Indemnification

By using our Services, you agree to indemnify and hold Nordicia Hotel, its employees, management, and partners harmless from any claims, damages, or losses resulting from:

  • Violation of these Terms
  • Misuse of hotel facilities
  • Misconduct or unlawful actions
  • Breach of safety or hotel rules

11. Governing Law

These Terms are governed by the laws of Norway, without regard to conflict-of-law principles.
Any disputes will be handled through appropriate legal channels within the jurisdiction of Norway.

12. Contact Us

For questions regarding these Terms of Service, please contact us:

Nordicia Hotel
Email: legal@nordiciahotel.com
Phone: +47 123 456 789
Address: 123 Nordic Street, Oslo, Norway

Last updated: January 2025